Acceptable Use Policy

Last Updated: 15 September 2025

1. COMPANY INFORMATION

Company Name: DIGIFABRICA LTD
Company Number: 15390190
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@bittenpay.com
Director: Ümit Sönmez

2. INTRODUCTION

This Acceptable Use Policy (“Policy”) governs the use of DIGIFABRICA’s digital marketplace platform and services. This Policy applies to all users including customers, vendors, affiliates, and visitors. By accessing or using our platform, you agree to comply with this Policy.

3. SCOPE OF APPLICATION

This Policy applies to:

Use of the DIGIFABRICA platform and website
All user-generated content and communications
Product listings and promotional materials
Affiliate marketing activities
Customer interactions and transactions
Third-party integrations and connected services

4. GENERAL PRINCIPLES

4.1 Lawful Use

All platform use must comply with applicable laws and regulations
Users must respect intellectual property rights
No illegal, fraudulent, or deceptive activities permitted
Compliance with UK and international trade regulations required

4.2 Respectful Conduct

Treat all users with respect and professionalism
No harassment, abuse, or threatening behavior
Maintain civil discourse in all communications
Respect cultural and personal differences

4.3 Platform Integrity

Maintain the security and integrity of the platform
Do not attempt to circumvent security measures
Report vulnerabilities or security issues promptly
Use platform features as intended

5. PROHIBITED ACTIVITIES

5.1 Illegal Content and Activities

Strictly Forbidden:

Illegal products, services, or content
Copyright, trademark, or patent infringement
Fraud, scams, or deceptive practices
Money laundering or illegal financial activities
Tax evasion or illegal tax practices
Violation of export control laws
Identity theft or impersonation
Unauthorized access to accounts or systems

5.2 Harmful or Dangerous Content

Not Permitted:

Content promoting violence or harm to individuals or groups
Terrorist content or extremist materials
Instructions for illegal activities
Dangerous or harmful products (weapons, explosives, etc.)
Substances or products that could cause harm
Self-harm or suicide promotion
Content targeting minors inappropriately

5.3 Adult and Inappropriate Content

Prohibited:

Sexually explicit content or pornography
Adult entertainment services
Content sexualizing minors
Inappropriate sexual content or services
Dating or escort services
Adult toys or explicit products

5.4 Fraudulent Business Practices

Not Allowed:

Pyramid schemes or multi-level marketing
Get-rich-quick schemes
Ponzi schemes or investment fraud
Fake reviews or testimonials
Misleading product claims
Bait-and-switch tactics
Price manipulation or gouging

5.5 Spam and Unwanted Communications

Prohibited:

Unsolicited bulk emails or messages
Spam comments or communications
Automated messaging without consent
Misleading subject lines or headers
Harvesting email addresses without permission
Chain letters or pyramid messaging

5.6 Technical Abuse

Not Permitted:

Hacking, cracking, or unauthorized access attempts
Malware, viruses, or harmful code
DDoS attacks or network disruption
Automated scraping or data harvesting
Circumventing platform security measures
Creating multiple accounts to evade restrictions
Bot traffic or artificial engagement

6. CONTENT STANDARDS

6.1 Product Listings

Requirements:

Accurate and truthful product descriptions
High-quality images and promotional materials
Clear pricing and licensing information
Appropriate categorization and tagging
Compliance with platform content guidelines

Prohibited:

False or misleading product information
Stolen or unauthorized content
Low-quality or incomplete products
Products violating intellectual property rights
Inappropriate or offensive product names/descriptions

6.2 User Communications

Standards:

Professional and respectful tone
Accurate and honest information
Appropriate language and content
Relevant and constructive contributions
Compliance with privacy and confidentiality requirements

Prohibited:

Abusive, threatening, or harassing language
Discriminatory or hate speech
False or defamatory statements
Spam or irrelevant content
Private information disclosure without consent

6.3 Marketing and Promotional Content

Requirements:

Clear disclosure of affiliate relationships
Truthful advertising claims
Compliance with advertising standards
Appropriate targeting and audience selection
Respect for user preferences and privacy

Prohibited:

False or misleading advertising
Undisclosed affiliate relationships
Inappropriate targeting (especially minors)
Spam or unsolicited promotions
Trademark or brand infringement

7. INTELLECTUAL PROPERTY PROTECTION

7.1 Respecting Rights

Only upload content you own or have rights to use
Respect copyrights, trademarks, and patents
Obtain proper licenses for third-party content
Credit original creators when appropriate
Report suspected intellectual property violations

7.2 Platform Content

Platform design and functionality are proprietary
User content remains owned by users (with platform license)
Respect platform trademarks and branding
No unauthorized use of platform intellectual property
Follow platform branding guidelines for partners

7.3 DMCA Compliance

Prompt response to valid DMCA takedown notices
Counter-notification process available for disputed claims
Repeat infringer policy enforcement
Good faith consideration of all IP claims
Educational resources for IP compliance

8. PRIVACY AND DATA PROTECTION

8.1 Personal Information

Protect user privacy and personal information
No unauthorized collection or use of personal data
Comply with GDPR and data protection laws
Obtain proper consent for data collection
Implement appropriate security measures

8.2 Platform Data

No unauthorized access to platform data
Respect user privacy settings and preferences
No data scraping or automated collection
Follow platform APIs and integration guidelines
Report data breaches or security issues promptly

9. FINANCIAL TRANSACTIONS

9.1 Payment Processing

Use only approved payment methods
Provide accurate billing and payment information
No fraudulent transactions or chargebacks
Comply with anti-money laundering regulations
Report suspicious financial activity

9.2 Tax Obligations

Responsible for own tax compliance
Accurate reporting of income and transactions
Cooperation with tax investigations if required
Compliance with international tax treaties
Proper documentation for tax purposes

10. PLATFORM SECURITY

10.1 Account Security

Maintain strong, unique passwords
Enable two-factor authentication when available
Do not share account credentials
Report unauthorized access immediately
Keep contact information current

10.2 System Security

Do not attempt to circumvent security measures
Report vulnerabilities through proper channels
No unauthorized penetration testing
Respect rate limits and usage restrictions
Follow responsible disclosure practices

11. COMMUNITY GUIDELINES

11.1 Professional Conduct

Maintain professional standards in all interactions
Provide constructive feedback and criticism
Support fellow community members
Share knowledge and best practices
Contribute positively to platform culture

11.2 Dispute Resolution

Attempt good faith resolution of disputes
Use platform dispute resolution mechanisms
Provide accurate information during disputes
Cooperate with platform investigations
Accept final platform decisions

12. AGE RESTRICTIONS

12.1 Minimum Age Requirements

Platform use restricted to individuals 18 years or older
Age verification may be required
Parental consent required for minors (where legally permitted)
Special protections for content accessible to minors
Compliance with children’s privacy laws

12.2 Child Safety

No targeting of minors with inappropriate content
Extra care when children may access content
Mandatory reporting of child exploitation
Age-appropriate content standards
Cooperation with child safety investigations

13. ENFORCEMENT AND VIOLATIONS

13.1 Violation Reporting

Multiple channels for reporting violations
Anonymous reporting options available
Prompt investigation of reported violations
Regular monitoring and automated detection
Community-based reporting and moderation

13.2 Consequences of Violations

Progressive Enforcement:

Warning notices for minor violations
Content removal for policy violations
Account restrictions for repeated violations
Account suspension for serious violations
Permanent bans for severe or criminal violations

Additional Consequences:

Loss of commissions or payouts
Legal action for criminal violations
Cooperation with law enforcement
Public notification of violations (where appropriate)
Industry blacklisting for severe violations

13.3 Appeals Process

Right to appeal enforcement actions
Clear appeals process and timelines
Independent review of appeals
Restoration of accounts when appropriate
Transparency in enforcement decisions

14. MONITORING AND COMPLIANCE

14.1 Platform Monitoring

Automated content scanning and detection
Human review of flagged content
Regular compliance audits and assessments
User behavior analysis and monitoring
Proactive identification of policy violations

14.2 Compliance Support

Educational resources and guidelines
Best practice recommendations
Policy clarification and interpretation
Training and certification programs
Regular policy updates and communications

15. INTERNATIONAL COMPLIANCE

15.1 Global Standards

Compliance with international laws and standards
Respect for local customs and regulations
Appropriate content for different markets
Currency and payment method considerations
Cross-border transaction compliance

15.2 Regional Restrictions

Geographic restrictions may apply to certain content
Compliance with local advertising regulations
Respect for cultural sensitivities
Appropriate localization of content
Regional customer support requirements

16. THIRD-PARTY SERVICES

16.1 Integration Standards

Approved third-party service providers only
Compliance with third-party terms of service
Security standards for integrations
Data protection in third-party transfers
Regular review of third-party relationships

16.2 External Links and Content

Responsibility for linked content and services
No endorsement of third-party content implied
User discretion advised for external links
Reporting of problematic third-party content
Platform not liable for third-party services

17. UPDATES AND MODIFICATIONS

17.1 Policy Changes

Regular review and updates of this Policy
Notification of material changes to users
Effective date clearly communicated
Opportunity to review changes before implementation
Right to terminate account if changes unacceptable

17.2 User Responsibilities

Regular review of Policy updates
Compliance with current Policy version
Prompt adjustment of practices for Policy changes
Seeking clarification when needed
Good faith efforts to maintain compliance

18. CONTACT AND REPORTING

18.1 Policy Questions

For questions about this Acceptable Use Policy: Email: info@bittenpay.com

18.2 Violation Reporting

To report violations of this Policy: Email: info@bittenpay.com
Subject: “Policy Violation Report”

18.3 Emergency Contact

For urgent security or safety issues: Email: info@bittenpay.com
Subject: “URGENT – Security/Safety Issue”

19. LEGAL FRAMEWORK

19.1 Governing Law

This Policy is governed by the laws of England and Wales.

19.2 Relationship to Other Agreements

This Policy supplements our Terms of Service and other platform agreements. In case of conflict, the most restrictive provision applies.

19.3 Severability

If any provision of this Policy is found unenforceable, the remaining provisions remain in full effect.

20. ACKNOWLEDGMENT

By using the DIGIFABRICA platform, you acknowledge that you have read, understood, and agree to comply with this Acceptable Use Policy.