Content Guidelines and Standards

Last Updated: 15 September 2025

1. COMPANY INFORMATION

Company Name: DIGIFABRICA LTD
Company Number: 15390190
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@bittenpay.com
Director: Ümit Sönmez

2. INTRODUCTION

These Content Guidelines and Standards establish the quality, legal, and ethical requirements for all content published, sold, or promoted through the DIGIFABRICA digital marketplace platform. These guidelines ensure a safe, professional, and high-quality environment for all users while maintaining compliance with applicable laws and regulations.

3. SCOPE AND APPLICATION

3.1 Covered Content Types

Digital Products:

Software applications and tools
Online courses and educational materials
E-books and digital publications
Templates and design assets
Digital media files and content
Plugins and extensions
Digital art and creative works

Marketing Content:

Product descriptions and listings
Promotional materials and advertisements
Affiliate marketing content
Social media promotions
Email marketing communications
Video and multimedia content

Platform Content:

User profiles and biographies
Reviews and testimonials
Forum posts and discussions
Support documentation
Community contributions

3.2 Applicable Parties

Vendors: Responsible for product content and marketing materials
Affiliates: Responsible for promotional content and marketing communications
Customers: Responsible for reviews, comments, and user-generated content
Platform: Responsible for platform-generated content and overall content moderation

4. QUALITY STANDARDS

4.1 Content Quality Requirements

Professional Standards:

High-quality, well-produced content
Professional presentation and formatting
Complete and functional products as described
Regular updates and maintenance where appropriate
Clear and accurate documentation

Technical Quality:

Software products must be functional and bug-free
Digital files must be high-resolution and properly formatted
Educational content must be comprehensive and well-structured
Templates and assets must be professional quality
All content must be compatible with described systems

4.2 Content Completeness

Product Completeness:

All advertised features and functionality included
Complete documentation and instructions provided
Support materials and resources included where promised
No missing components or incomplete deliverables
Proper file organization and structure

Educational Content Standards:

Comprehensive coverage of advertised topics
Clear learning objectives and outcomes
Structured progression and organization
Practical examples and applications
Assessment materials where appropriate

4.3 Content Accuracy

Factual Accuracy:

All claims and statements must be truthful and verifiable
Technical specifications must be accurate
Educational content must be factually correct
No misleading or exaggerated claims
Regular fact-checking and updates required

Performance Claims:

Software performance claims must be substantiated
Educational outcome claims must be realistic
ROI and earnings claims prohibited unless verified
Before/after claims must be genuine and documented
Testimonials must be authentic and verified

5. LEGAL COMPLIANCE STANDARDS

5.1 Intellectual Property Compliance

Copyright Requirements:

All content must be original or properly licensed
No unauthorized use of copyrighted materials
Proper attribution for licensed content
Clear licensing terms for user content
Respect for third-party intellectual property rights

Trademark Compliance:

No unauthorized use of trademarks or brand names
Proper trademark attribution where required
No trademark infringement in product names or descriptions
Compliance with brand guidelines for authorized use
Clear distinction between official and unofficial content

Patent Considerations:

No infringement of existing patents
Proper licensing for patented technologies
Clear documentation of patent status where relevant
Professional legal advice for complex patent issues

5.2 Data Protection and Privacy

Personal Data Protection:

Compliance with UK GDPR and data protection laws
No unauthorized collection or use of personal data
Clear privacy policies for data collection
Secure handling and storage of user data
User consent for data processing activities

Privacy Standards:

No sharing of personal information without consent
Respect for user privacy preferences
Secure communication channels
Anonymization of sensitive data where possible
Compliance with children’s privacy protection laws

5.3 Consumer Protection Compliance

UK Consumer Laws:

Compliance with Consumer Rights Act 2015
Truth in advertising requirements
Clear and fair contract terms
No unfair trading practices
Proper dispute resolution procedures

Advertising Standards:

Compliance with UK Advertising Standards Authority (ASA) codes
Truth, honesty, and decency in all advertising
No misleading or deceptive claims
Proper substantiation for all claims
Clear identification of promotional content

6. PROHIBITED CONTENT

6.1 Illegal Content

Strictly Prohibited:

Content promoting illegal activities
Copyrighted material without proper authorization
Content violating export control laws
Illegal gambling or betting content
Drug trafficking or illegal substance content
Weapons and explosive device information
Hacking tools and illegal software
Child exploitation material of any kind

6.2 Harmful Content

Not Permitted:

Content promoting violence or hatred
Discriminatory content based on protected characteristics
Terrorist or extremist content
Content promoting self-harm or suicide
Dangerous challenge or activity promotion
Misinformation about health, safety, or emergencies
Content designed to harm or exploit vulnerable individuals

6.3 Adult and Inappropriate Content

Prohibited Content:

Sexually explicit content or pornography
Adult entertainment services
Dating or escort services
Content sexualizing minors
Graphic violence or gore
Content inappropriate for general audiences
Nudity or sexual content in any form

6.4 Fraudulent and Deceptive Content

Not Allowed:

Get-rich-quick schemes
Pyramid schemes or MLM programs
Fake testimonials or reviews
Misleading earnings claims
Counterfeit or replica products
Academic dishonesty tools (essay mills, cheating software)
Fake credentials or certifications
Phishing or scam content

7. CONTENT MODERATION PROCESS

7.1 Pre-Publication Review

Automated Screening:

AI-powered content analysis for prohibited material
Plagiarism detection and copyright checking
Technical quality assessment tools
Malware and security scanning
Language and content appropriateness filtering

Manual Review Process:

Human review for complex or flagged content
Quality assessment by subject matter experts
Legal compliance verification
Cultural sensitivity review
Final approval or rejection decision

7.2 Publication Standards

Approval Criteria:

Compliance with all content guidelines
Technical quality standards met
Legal and regulatory compliance verified
No prohibited content detected
Professional presentation standards achieved

Rejection Reasons:

Policy violations or prohibited content
Technical quality issues
Legal compliance concerns
Incomplete or misleading information
Security or safety risks

7.3 Post-Publication Monitoring

Ongoing Monitoring:

Regular content quality assessments
User feedback and complaint review
Automated monitoring for policy violations
Performance and engagement analysis
Legal compliance audits

Content Updates:

Regular review of published content
Updates for legal or policy changes
Quality improvement recommendations
User feedback integration
Removal of outdated or non-compliant content

8. USER-GENERATED CONTENT

8.1 Reviews and Ratings

Review Standards:

Honest and authentic user experiences
Constructive feedback and criticism
No fake or purchased reviews
Respectful language and tone
Relevant to the product or service reviewed

Prohibited Review Content:

Personal attacks or harassment
Off-topic or irrelevant content
Promotional content or spam
Discriminatory or offensive language
Defamatory or false statements

8.2 Community Guidelines

Forum and Discussion Standards:

Respectful and professional communication
Constructive and helpful contributions
No spam or promotional content
Accurate and helpful information sharing
Compliance with platform community standards

Moderation Actions:

Warning for minor violations
Content removal for policy violations
Temporary restrictions for repeat violations
Account suspension for serious violations
Permanent bans for severe or criminal violations

9. MARKETING CONTENT STANDARDS

9.1 Product Marketing Guidelines

Description Standards:

Accurate and complete product descriptions
Clear feature and benefit explanations
Honest capability and limitation statements
Professional language and presentation
Proper categorization and tagging

Promotional Content:

Truth in advertising principles
Clear and substantiated claims
Proper disclosure of material connections
No misleading or deceptive practices
Compliance with advertising regulations

9.2 Affiliate Marketing Standards

Disclosure Requirements:

Clear disclosure of affiliate relationships
Prominent placement of disclosures
Honest product recommendations
No misleading earnings claims
Compliance with FTC and ASA guidelines

Content Quality:

Original and valuable content creation
Honest product reviews and comparisons
Educational and informative approach
Professional presentation standards
Regular content updates and maintenance

10. CONTENT ENFORCEMENT

10.1 Violation Detection

Monitoring Systems:

Automated content analysis tools
User reporting mechanisms
Regular compliance audits
Third-party monitoring services
Proactive content review processes

Investigation Procedures:

Prompt investigation of reported violations
Fair and thorough review processes
Documentation of findings and decisions
Communication with content creators
Appeal processes for disputed decisions

10.2 Enforcement Actions

Progressive Enforcement:

Warning: First-time minor violations
Content Removal: Policy-violating content
Account Restrictions: Repeat violations
Account Suspension: Serious violations
Permanent Ban: Severe or criminal violations

Additional Consequences:

Loss of revenue sharing privileges
Removal from affiliate programs
Public notification of violations (severe cases)
Legal action for criminal violations
Cooperation with law enforcement

10.3 Appeals Process

Appeal Rights:

Right to appeal all enforcement actions
Clear appeals process and timelines
Independent review of appeals
Fair consideration of new evidence
Restoration when appropriate

Appeal Procedures:

Submit appeal within 30 days of action
Provide detailed explanation and evidence
Independent review by appeals team
Decision communication within 15 business days
Final decision implementation

11. CONTENT ACCESSIBILITY

11.1 Accessibility Standards

Digital Accessibility:

Compliance with WCAG 2.1 guidelines where applicable
Screen reader compatibility for text content
Alternative text for images and visual content
Keyboard navigation support
Color contrast and visual accessibility

Language Accessibility:

Clear and simple language where possible
Multiple language options for global content
Cultural sensitivity in content creation
Professional translation services when needed
Localization for different markets

11.2 Inclusive Content

Diversity and Inclusion:

Representation of diverse perspectives
Avoidance of discriminatory language or imagery
Cultural sensitivity and awareness
Accessibility for users with disabilities
Economic accessibility considerations

12. CONTENT SECURITY

12.1 Security Standards

Digital Product Security:

Malware-free content verification
Secure file formats and delivery
No malicious code or scripts
Regular security scanning and updates
Secure software development practices

Data Security:

Secure handling of user data in content
No exposure of sensitive information
Encryption for sensitive digital products
Secure storage and transmission protocols
Regular security audits and assessments

12.2 Privacy Protection

Content Privacy:

No unauthorized personal information inclusion
Respect for individual privacy rights
Anonymization of case studies and examples
Secure communication channels
Privacy-by-design principles

13. INTERNATIONAL CONSIDERATIONS

13.1 Global Content Standards

Cultural Sensitivity:

Respect for different cultural norms and values
Avoidance of culturally offensive content
Local law compliance for international markets
Cultural adaptation for different regions
Professional cultural consultation when needed

Legal Compliance:

Compliance with laws in target markets
Understanding of international content regulations
Proper licensing for cross-border content
Tax and regulatory compliance
Professional legal advice for complex issues

13.2 Language and Localization

Multi-Language Support:

Professional translation services
Cultural adaptation beyond translation
Local market research and validation
Native speaker review and approval
Ongoing maintenance and updates

14. CONTENT SUPPORT AND RESOURCES

14.1 Creator Support

Content Creation Resources:

Best practice guides and tutorials
Template and example libraries
Technical support and assistance
Regular training and education programs
Community forums and collaboration

Quality Improvement:

Feedback and coaching for content creators
Performance analytics and insights
Improvement recommendations and guidance
Success stories and case studies
Ongoing support and development

14.2 Educational Resources

Compliance Training:

Regular training on content guidelines
Legal compliance education
Industry best practices sharing
Updates on policy changes
Professional development opportunities

15. CONTACT INFORMATION

15.1 Content Guidelines Support

General Questions:

Email: info@bittenpay.com
Subject: “Content Guidelines Question”
Response time: Within 24 hours

15.2 Content Violations Reporting

Report Violations:

Email: info@bittenpay.com
Subject: “Content Violation Report”
Include: Detailed description and evidence

15.3 Appeals and Disputes

Content Appeals:

Email: info@bittenpay.com
Subject: “Content Appeal – [Case Number]”
Include: Appeal grounds and supporting evidence

16. POLICY UPDATES

16.1 Regular Reviews

Review Schedule:

Annual comprehensive policy review
Quarterly update assessments
Immediate updates for legal changes
User feedback integration
Industry best practice updates

16.2 Communication

Update Notifications:

30 days advance notice for material changes
Clear communication of policy modifications
Training and education on new requirements
Transition periods for compliance
Ongoing support during implementation

17. GOVERNING LAW

These Content Guidelines and Standards are governed by the laws of England and Wales and comply with applicable UK and international content regulations.

18. ACKNOWLEDGMENT

All platform users acknowledge understanding of and agreement to comply with these Content Guidelines and Standards as a condition of platform participation.