Last Updated: [15.09.2025]
1. COMPANY INFORMATION
Company Name: DIGIFABRICA LTD
Company Number: 15390190
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@bittenpay.com
Director: Ümit Sönmez
2. WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies contain information that is transferred to your device’s hard drive. They help us improve our website and deliver a better and more personalized service by enabling us to:
- Estimate audience size and usage patterns
- Store information about your preferences
- Speed up your searches
- Recognize you when you return to our website
- Provide functionality such as shopping carts and user accounts
3. TYPES OF COOKIES WE USE
3.1 Essential Cookies (Strictly Necessary)
These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.
Examples:
- Session management cookies
- Authentication cookies
- Security cookies
- Load balancing cookies
- Shopping cart functionality
Legal Basis: These cookies are necessary for the performance of our contract with you and to provide the services you have requested.
3.2 Performance Cookies (Analytics)
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are most and least popular and see how visitors move around the site.
Examples:
- Google Analytics cookies
- Page load time tracking
- Error tracking and reporting
- User journey analysis
Data Collected:
- Pages visited and time spent on each page
- Traffic sources and referral information
- Device and browser information
- Geographic location (country/city level)
Legal Basis: Legitimate interest in improving our website performance and user experience.
3.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Examples:
- Language preference cookies
- Currency preference cookies
- User interface customization
- Accessibility settings
- Chat widget functionality
Legal Basis: Legitimate interest in providing personalized user experience, or consent where required.
3.4 Marketing/Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
Examples:
- Facebook Pixel
- Google Ads conversion tracking
- Affiliate tracking cookies
- Retargeting cookies
- Social media integration cookies
Data Collected:
- Browsing behavior across websites
- Ad interaction and conversion data
- Interest categories and preferences
- Social media activity (if connected)
Legal Basis: Consent (these cookies require explicit consent under UK GDPR).
4. DETAILED COOKIE LIST
4.1 First-Party Cookies (Set by DIGIFABRICA)
| Cookie Name | Type | Purpose | Duration | Legal Basis |
|---|---|---|---|---|
| session_id | Essential | User session management | Session | Contract |
| auth_token | Essential | User authentication | 30 days | Contract |
| user_preferences | Functionality | Store user settings | 1 year | Legitimate Interest |
| csrf_token | Essential | Security protection | Session | Contract |
| cart_contents | Essential | Shopping cart functionality | 7 days | Contract |
| language_pref | Functionality | Language preference | 1 year | Legitimate Interest |
| currency_pref | Functionality | Currency preference | 1 year | Legitimate Interest |
4.2 Third-Party Cookies
| Provider | Cookie Name | Type | Purpose | Duration | Legal Basis |
|---|---|---|---|---|---|
| Google Analytics | _ga, ga*, _gid | Performance | Website analytics | 2 years / 24 hours | Legitimate Interest |
| Google Ads | _gcl_au, _gcl_aw | Marketing | Conversion tracking | 90 days | Consent |
| _fbp, _fbc | Marketing | Facebook Pixel tracking | 90 days | Consent | |
| Stripe | __stripe_mid, __stripe_sid | Essential | Payment processing | 1 year / 30 minutes | Contract |
| Hotjar | _hjid, hjSessionUser* | Performance | User experience analytics | 1 year | Consent |
5. CONSENT AND COOKIE MANAGEMENT
5.1 Cookie Consent
When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences individually
- Change your preferences at any time
5.2 Managing Your Cookie Preferences
On Our Website:
- Use our cookie preference center (accessible from the footer)
- Update your settings in your account dashboard
- Clear your browser cookies to reset preferences
Browser Settings: You can also control cookies through your browser settings:
Google Chrome:
- Go to Settings > Privacy and Security > Cookies and other site data
- Choose your preferred cookie settings
- Manage exceptions for specific sites
Mozilla Firefox:
- Go to Settings > Privacy & Security
- Under Cookies and Site Data, choose your settings
- Manage exceptions as needed
Safari:
- Go to Preferences > Privacy
- Choose your cookie and website data preferences
- Manage website settings individually
Microsoft Edge:
- Go to Settings > Cookies and site permissions
- Choose your cookie preferences
- Manage site permissions
5.3 Impact of Disabling Cookies
Essential Cookies: Disabling these will prevent proper functioning of our website and services. Performance Cookies: Disabling will not affect functionality but will limit our ability to improve the site. Functionality Cookies: Disabling may affect personalized features and preferences. Marketing Cookies: Disabling will not affect site functionality but may result in less relevant advertising.
6. COOKIE RETENTION PERIODS
| Cookie Type | Typical Retention | Maximum Retention |
|---|---|---|
| Session Cookies | Until browser closes | Until browser closes |
| Authentication | 30 days | 1 year |
| Preferences | 1 year | 2 years |
| Analytics | 24 hours – 2 years | 2 years |
| Marketing | 30 days – 90 days | 2 years |
7. INTERNATIONAL TRANSFERS
Some of our cookie providers may transfer data outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place:
Google (Analytics/Ads): Data Processing Amendment and Standard Contractual Clauses Facebook: Standard Contractual Clauses and adequacy decisions Other Providers: Appropriate transfer mechanisms as required by UK GDPR
8. DATA PROTECTION AND COOKIES
8.1 Your Rights
Under UK GDPR, you have rights regarding data collected through cookies:
- Right to access data collected
- Right to rectification of inaccurate data
- Right to erasure of data
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
8.2 Exercising Your Rights
To exercise these rights regarding cookie data, contact us at: Email: info@bittenpay.com
9. UPDATES TO COOKIE USAGE
We may update our cookie usage from time to time. When we make significant changes:
- We will update this Cookie Policy
- We may seek fresh consent where required
- We will notify users of material changes
10. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. These websites have their own cookie policies, and we are not responsible for their cookie practices. We encourage you to read their cookie policies when you visit their sites.
11. MOBILE APPLICATIONS
If you use our mobile applications, similar technologies to cookies may be used. These will be covered by our mobile app privacy policy and terms of service.
12. CONTACT INFORMATION
For questions about our use of cookies, please contact us:
Email: info@bittenpay.com
Address: DIGIFABRICA LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Data Protection Authority: Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Website: ico.org.uk Phone: 0303 123 1113
13. COMPLIANCE
This Cookie Policy complies with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
- ePrivacy Directive requirements
© 2025 DIGIFABRICA LTD. All rights reserved.