Terms of Service - Bittenpay

Last Updated: [15.09.2025]

1. COMPANY INFORMATION

Company Name: DIGIFABRICA LTD
Company Number: 15390190
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@bittenpay.com
Director: Ümit Sönmez

2. ACCEPTANCE OF TERMS

By accessing or using the DIGIFABRICA platform (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

3. DESCRIPTION OF SERVICE

DIGIFABRICA operates a digital marketplace platform that connects vendors selling digital products with affiliate marketers. Our platform facilitates the sale and distribution of digital goods including but not limited to software, courses, e-books, and other digital content.

4. USER ACCOUNTS

4.1 Account Registration

You must provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You must be at least 18 years old to create an account
One person may maintain only one account

4.2 Account Responsibilities

You are responsible for all activities under your account
You must notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms

5. USER TYPES AND OBLIGATIONS

5.1 Vendors

Must own or have proper rights to sell the digital products listed
Responsible for product descriptions, pricing, and delivery
Must comply with all applicable laws and regulations
Responsible for customer support for their products

5.2 Affiliates

Must promote products in compliance with applicable laws
May not engage in spam, misleading advertising, or fraudulent activities
Must disclose affiliate relationships as required by law
Responsible for compliance with advertising standards

5.3 Customers

Must provide accurate information when making purchases
Responsible for understanding product terms before purchase
Must comply with product licensing terms

6. DIGITAL PRODUCTS AND NO REFUND POLICY

6.1 Nature of Digital Products

All products sold through our platform are digital goods delivered electronically. Due to the nature of digital products:

6.2 No Refund Policy

All sales are final
No refunds, returns, or exchanges are provided for digital products
Once a digital product is delivered, it cannot be returned
By purchasing, you acknowledge and accept this no-refund policy

6.3 Exceptions

Refunds may only be considered in cases of:

Technical failure preventing product delivery
Fraud or unauthorized transactions
Products significantly different from description

7. PAYMENT AND FEES

7.1 Platform Fees

DIGIFABRICA charges commission fees on successful sales
Fees are clearly displayed before transaction completion
Payment processing fees may apply

7.2 Payment Terms

Payments to affiliates and vendors are processed according to agreed schedules
Minimum payout thresholds may apply
Tax reporting responsibilities belong to users

8. PROHIBITED ACTIVITIES

Users may not:

Sell or promote illegal, harmful, or inappropriate content
Engage in fraudulent or deceptive practices
Violate intellectual property rights
Manipulate platform metrics or engage in artificial traffic generation
Upload malware, viruses, or harmful code
Harass, threaten, or abuse other users

9. INTELLECTUAL PROPERTY

9.1 Platform Content

DIGIFABRICA retains all rights to platform design, software, and proprietary content.

9.2 User Content

Users retain rights to their original content but grant DIGIFABRICA license to display and distribute as necessary for platform operation.

10. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information.

11. LIMITATION OF LIABILITY

11.1 Service Availability

We strive to maintain platform availability but do not guarantee uninterrupted service.

11.2 Liability Limitations

To the maximum extent permitted by UK law, DIGIFABRICA’s liability is limited to the fees paid by you in the 12 months preceding the claim.

11.3 No Warranties

The Service is provided “as is” without warranties of any kind, either express or implied.

12. INDEMNIFICATION

You agree to indemnify and hold harmless DIGIFABRICA from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. TERMINATION

13.1 Termination by User

You may terminate your account at any time by contacting us.

13.2 Termination by DIGIFABRICA

We may suspend or terminate accounts for Terms violations, illegal activity, or at our discretion with reasonable notice.

14. DISPUTE RESOLUTION

14.1 Governing Law

These Terms are governed by the laws of England and Wales.

14.2 Jurisdiction

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14.3 Alternative Dispute Resolution

We encourage resolution of disputes through direct communication before formal legal action.

15. CHANGES TO TERMS

We may update these Terms periodically. Continued use of the Service constitutes acceptance of updated Terms. Material changes will be communicated via email or platform notification.

16. COMPLIANCE WITH UK REGULATIONS

16.1 Consumer Rights

These Terms comply with UK Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

16.2 Electronic Commerce

This agreement complies with Electronic Commerce Regulations 2002.

16.3 Data Protection

We comply with UK GDPR and Data Protection Act 2018.

17. CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

Email: info@bittenpay.com
Address: DIGIFABRICA LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and DIGIFABRICA regarding the Service and supersede all prior agreements.